Question

Napisz list po angielsku w odpowiedźi na skargę w hotelu

Answer 1

Dear Mr.Johnson
We are terribly sorry that you had to sleep in another room, because your was flooded(zalany).We hope that in spite of this fact you will stay in our hotel. The failure is already repaired, so you can return to your room. As an appology you will pay less about 20%.We wish you a nice holiday and comfortable accommodation in our hotel.