I purchased a hair dryer from your shop on April 12, 2012 I shopped for the Remington Ultra-Drying Series with a model number GDSrX at a price of £199.
Since then, the hair dryer has failed to power up three times. After operating for an hour, it shuts itself down. In addition, the air the hair dryer blows is not hot, as stated in the product description. This item has cost me a substantial amount of money however I have not been able to use it properly because of these obvious defects. I considered this item to be a quality product on account of the price I paid and I am hugely disappointed with it.
I would like to have this product immediately replaced with a working unit of the same brand or model within 3 days. If you cannot provide me with a replacement, I would like to return the unit I have and for you to refund my payment.
If you need to discuss more with me regarding this issue, please contact me any day between 6pm – 7pm.
To Whom It May Concern,
I purchased a hair dryer from your shop on April 12, 2012 I shopped for the Remington Ultra-Drying Series with a model number GDSrX at a price of £199.
Since then, the hair dryer has failed to power up three times. After operating for an hour, it shuts itself down. In addition, the air the hair dryer blows is not hot, as stated in the product description. This item has cost me a substantial amount of money however I have not been able to use it properly because of these obvious defects. I considered this item to be a quality product on account of the price I paid and I am hugely disappointed with it.
I would like to have this product immediately replaced with a working unit of the same brand or model within 3 days. If you cannot provide me with a replacement, I would like to return the unit I have and for you to refund my payment.
If you need to discuss more with me regarding this issue, please contact me any day between 6pm – 7pm.
Sincerely yours,
xyz