September 2018 2 14 Report

1) Dopasuj nazwy towarów (1-8) do opisów usterek, które te produkty mogą posiadać (a-h)

1. A jumper

2. A CD

3. A book

4. A stereo

5. A pair of shoes

6. A laptop

7. A box of chocolates

8. A winter jacket

a. It keeps crashing

b. It shrank in the washing

c. The CD player does not work

d. It is scratched

e. They are past their sell-by date

f. The zip is broken

g. Several pages are missing

h. They are not the size I ordered

2) Z podanych poniżej zdań wybierz odpowiednie rozpoczęcie i zakończenie listu.

1. The mp3 player you sent me is useless.

2. I am writing to complain about an MP3 player that i bought from your website on 15 march.

3. I look forward to hearing from you soon.

4. If I don't get my money back soon, I'll show you.

3) Uzupełnij odpowiednimi literami poniższe zdania wyrażające oczekiwania autora listu wobec sprzedawcy.

1. Could you please r_____e it?

2. Could you e_______e it for a new one?

3. I would be grateful if you could r_______d my money/send my money b____k.

4. I would like to receive a full r_______d.


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