February 2019 0 11 Report
Wstaw słowa w wykropkowane miejsca : flights, legroom, divert, jet lag, cabin, delays

2.There are signs that airlines are trying to respond to customer dissatisfaction, for example by providing more ........ and quality in-flight meals.
3 Cases of passenger misbehaviour are unfortunately all too common on long-distance ...........
4 After a 15-hour flight, you can expect a lot of travellers to suffer from ...........
5 Poor service and frequent ........ will inevitably harm an airline's reputation.
6 Flight and ............ crews sometimes have to deal with dangerous in-flight behaviour.
7 We were heading for Warsaw, but owing to the bad weather, they had to ......... our flight to Frankfurt.

2.
Across:
1Line, in British English
3Underground, in American English
5Bill, AmE.
6______ travel is when the largest number of people are travelling.
9Round trip
10Schedule,

Down:
2Lift,
4A ________ pass is a card that you show before you get on a plane.
5Parking lot
7A ________ is a room in a hotel or airport where people can sit and relax.
8One way

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