Twoim zdaniem ostatnio znacznie pogorszyła się jakość usług świadczonych w szkolnym bufecie. Napisz list do szkolnej gazetki, w którym uzasadnisz swoją opinię na temat obniżonych standardów i zaproponujesz co można zrobić, aby ta sytuacja poprawiła się w przyszłości.
MINIMUM 300 SŁÓW, WG WZORU ZAŁĄCZONEGO PONIŻEJ.
Z góry bardzo dziękuję za pomoc.
I am writing to complain about a holiday I booked with your company/ my experience at your hotel.
I am writing to say that I am not satisfied with the standard of service at your restaurant
I am most disappointed about…….
I want to express my strong dissatisfaction with the discrepancy between your advertising brochure and reality.
The hotel/the camp was not up to scratch …….
First of all, I was disappointed with the cleanliness of the hotel. The cleaning staff visited my room only once during my stay, and at the most inconvenient time of the day- early in the morning. The service provided at the hotel was inadequate- the towels were not changed a d the floor was not vacuumed.
I would be grateful if you could consider giving me a (full) refund/ exchange it for a new one
(nevertheless) I hope you will replace the faulty CD
I must insist that you refund the cost of the bill.
I would appreciate it if you could send me the instructions/the missing part
As if this were not enough, the facilities you guarantee in your brochure were not available.
Furthermore, Moreover, In addition,
I am enclosing the watch together with the receipt.
I look forward to hearing from you soon.
MINIMUM 300 SŁÓW, WG WZORU ZAŁĄCZONEGO PONIŻEJ.
Z góry bardzo dziękuję za pomoc.
I am writing to complain about a holiday I booked with your company/ my experience at your hotel.
I am writing to say that I am not satisfied with the standard of service at your restaurant
I am most disappointed about…….
I want to express my strong dissatisfaction with the discrepancy between your advertising brochure and reality.
The hotel/the camp was not up to scratch …….
First of all, I was disappointed with the cleanliness of the hotel. The cleaning staff visited my room only once during my stay, and at the most inconvenient time of the day- early in the morning. The service provided at the hotel was inadequate- the towels were not changed a d the floor was not vacuumed.
I would be grateful if you could consider giving me a (full) refund/ exchange it for a new one
(nevertheless) I hope you will replace the faulty CD
I must insist that you refund the cost of the bill.
I would appreciate it if you could send me the instructions/the missing part
As if this were not enough, the facilities you guarantee in your brochure were not available.
Furthermore, Moreover, In addition,
I am enclosing the watch together with the receipt.
I look forward to hearing from you soon.