Question

Imagine you have just arrived at hotel and gone your room. You are not happy with the room because:
-it's dirty
-the wi fi isn;t working
-there aren't any clean towels
write a dialogue between you and the receptionist.
You
Receptionist

Answer 1

Y: Hello, I'd like to make a complaint.
R: What's the problem?
Y: The room I just rented is very dirty and there are no clean towels. Why is that?
R: It must've been our fault. The cleaning staff must had got past the room and they forgot to clean it up. We will give you another room right now, so please, don't worry.
Y: Without the price raise?
R: Of course not.
Y: Another question. I noticed that Wi-Fi is not working.
R: Yes, we are aware of this problem. The I.T. Support will take care of it in no time.
Y: Ok, thank you.
R: Have a nice day, sir.
Y: You too.

Answer 2

- Good morning. I'm sorry, but I think that this hotel don't diserve 3 stars.
- What's wrong?
- My room is awful. It looks like It wasn't cleaned. And I don't have any clean tower there.
- We are so sorry. First time I hear about something like this. We will repair it as soon as possible. And for now You sir can move your bags to the room number 106.
- Thank you. And I have problem with hotel's wi-fi. It's not working.
- I know. We're waiting for someone who will repair this problem.
- Thank you.
- Good night!
- Good night!

pomoglam? :)