October 2018 1 454 Report
Choose one of the activities given below:
instead of reading the instructional manual for you new gas stove, you decide to call technical support. with your partner create a conversation between the customer and the technical support personnel and reenact this conversation in front of your class.

a: welcome to technical support, how may i help you?
b: hi there, i need help to set up my gas stove
a: can you give the modal number of your gas stove please?
b: yes sure, it is 1435 bright
a: have you taken it out of the packaging?
b:
a:
b:
a:

look at a procedural manual or an online. help file. with your partner discuss following questions
what were the instructions for?
how helpful was it
were the instructions easy to follow?
what was the best part of the instructions?
what was the most difficult part of the instructions
do you think it would have been better not to use the manual? why?


tolong bantuin dong!
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