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- The art of leadership is saying no, not yes. It's very easy to say yes.
-The most important thing about successful leadership is knowing how to get on with people
-Don't tell people how to do things, tell them what to do and let them surprise you with their results
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- Easier saidthan done.
-You have to knowhow to talkwith peopletoencourage them.
-The peoplethemselves mustsurprise usyourresults.
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