Question

write a letter of complaint. Use the letter on the left and this plan to help you. Use the ideas below and write a draft in your notebook.

Błagam pomóżcie może być krótkie musze to mieć już zaraz !

Answer 1

Dear Sir/Madam,

I am writing to you about a notebook I bought from one of your shops on 08.11.2010 for 2500zl. I enclose copies of the receipt and the guarantee.

In the shop seller told me that the nootebook has  graphic card good enough that I could play new games. He said also that battery can work 8 hours  and this model don't make troubles.

I bought some new, expensive games, but I can't play  them, beacause on the screen is written that graphic card is not good enough.

Secondly, battery can work 4 hour not 8.

Finally, operation system hangs up from time to time.

I would like you to refund my money. Unless I receive a satisfactory reply, I will have to take further action.

 

I look forward to hearing from you at your earliest convenience.

 

Your faithfully,

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Pozdro!