ułóż w odpowiedniej kolejności:
Shop assistant:Can I help you?
aI washed it yesterday and it's shrunk.
bYes, here you are.
cYes, I did. I washed it in cold water by hand.
dYes. I'd like to complain about this sweater.
eSo, not in the machine. Good. Have you got the receipt?
fI'd like a refund, please.
gWhat's the problem, exactly?
hOh yes, it has. Did you follow the instructions?
iThank you. We can give you a full refund or a new sweater.
Shop assistant:Right. It'll take a few minutes. The manager has to do it
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Shop assistant:Can I help you?
dYes. I'd like to complain about this sweater.
gWhat's the problem, exactly?
aI washed it yesterday and it's shrunk.
hOh yes, it has. Did you follow the instructions?
cYes, I did. I washed it in cold water by hand.
eSo, not in the machine. Good. Have you got the receipt?
bYes, here you are.
iThank you. We can give you a full refund or a new sweater.
fI'd like a refund, please.
Shop assistant:Right. It'll take a few minutes. The manager has to do it
:) mam nadzieję że pomogłam i liczę na naj