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PART 1
* Who sends the letter?
1). Bill Russell
2). Ariana Tobing
3). Kim So Ra
*To whom is the letter sent?
1). Mr. Smith
2). Head of ABC Advertising
3). Mrs. Beatrice Van Houten
* Why is the letter sent?
* How does the sender start the letter?
1). Dear Mr. Smith
2). Dear Sir
3). Dear Mrs. Beatrice Van Houten
* How does the sender end the letter?
1). Your sincerely
2). Your faithfully
3). Your sincerely