zad.1Napisz jakiego produktu lub jakiej usługi mogą dotyczyc ponizsze skargi.
1. They faded/shrank in the first washing.
2. The rewind and fast-forward buttons do not work.
3. The accommodation did not meet our expectations at all.
4. We had to wait for our order for at least an hour.
5. He sounded quite impolite.
6. It is scratched.
zad.2Przepisz odpowiednio poniższe fragmenty listu tak aby brzmiały odpowiednio formalnie i uprzejmie.
1. Let me tell you how unhappy I am about the laptop I bought at your shop.
2.I want all my money back now!
3.I hope you will sort this mess out !
Prosze chociaż o zrobienie jednego zadania
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zad. 1
1. Clothing
2. CD/ cassette player
3. Apartment/ hotel room/ resort room
4. Food at the restaurant/ Delivery to hotel room
5. Waiter/ Shop clerk
6. CD/ DVD
zad. 2
1. I would like to inform you how unhappy I am about the laptop purchase I made at your shop.
2. I would to recieve a full refund immediately.
3. I hope that you will resolve this issue.