Potrzebuję pilnie dialogu między gościem, a recepcjonistą, który się wymeldowuje a nie zgadza sie z rachunkiem i spowodował wiele szkód...
Polecenie brzmi tak :
A
You are the receptionist. You've been warned about this guest before - he/she has caused problems at a lot of places in the hotel. Be prepared to explain some of the items, but you are sure the bill is correct - the phone system, for exapmle, is automatic an cannot make mistakes. Don't forget to ask how the guest is going to pay. Be polite!
B
You are the guest. You are not happy with this bill so you want to query some of the items. For example, you didn't use the telephone and you only ordered a sandwich from room service. How do you want to pay?
Items on the bill:
Room 116.00
Phone 2.50
Room service 32.00
Newspaper 1.00
Mini-bar 12.50
TOTAL 164.00
Jak pani wspominała dobrze by było ująć tam fakt, że np on skorzystal tylko z jednej buteleczki w tym mini-barze itp i o to tez ma pretensje. Im więcej zawarte tym lepiej.
Proszę o pomoc :*:*
RECEPTIONIST: Good morning. How Can I help you?
GUEST: I'd like to check - out, please.
RECEPTIONIST : Certainly. What room are you in?
GUEST: I'm in room 309.
RECEPTIONIST: Please wait a minute.
GUEST: Ok.
RECEPTIONIST: 164.00 pounds please.
GUEST: What?! It's impossible!
RECEPTIONIST: It's possible.
GUEST: It is too expensive! Are you sure it is bill for my room?
RECEPTIONIST: Are you Mr. Bridgeman? And are you arrived there from 15 April?
GUEST: Yes, it's true.
RECEPTIONIST: Are you Mr. Bridgeman took the room for two person?
GUEST: Yes.
RECEPTIONIST: So I'm sure it is your bill, Mr Bridgeman.
GUEST: It's impossible. The bill isn't correct.
RECEPTIONIST: No, Mr Bridgeman. Your bill is no doubt correct.
GUEST: Maybe phone system isn't correct?
RECEPTIONIST: The phone system is automatic so it cannot makes mistakes.
GUEST: What is on my bill?
RECEPTIONIST: Your room cost 116.00 pounds.
GUEST: It is okay, I checked it on this hotel offert.
RECEPTIONIST: For phone you will pay 2.50 pounds. For Room service 32.00 pounds and for Newspaper 1.00 pounds.
GUEST: It is all?
RECEPTIONIST: No. Mini-bar cost you 12.50 pounds.
GUEST: What? Are you serious? I took from there only one bottle!
RECEPTIONIST: Sorry, but this is not my responsibility. How you going to pay?
GUEST: I won't pay! You cheat me!
RECEPTIONIST: Mr. Bridgeman please do not be angry and pay. You are in the spotlight.
GUEST: I don't care about it. I won't pay.
RECEPTIONIST: You forcing me to take the protection and send you to the police. Do you really want it?
GUEST: Then I will take the case in court!
RECEPTIONIST: Mr Bridgeman you can't be serious. Please settle the bill.
GUEST: I'm severe.
RECEPTIONIST: Okay, let it be. You pay part of price of the Mini-Bar, better?
GUEST: Yes, It thats what i expect for this hotel.