Question

Przeczytaj rozmowę.Następnie wybierz prawidłową odpowiedź.
A-Excuse me.
B-Yes.How can Ihelp you?
A-I bought this phone here, but it doesn't work.
B-Have you got a receipt?
A-Tes.Can I have my money back?
B-Yes, but first you need to go to the customer service desk and fill in a form.

1.Where is the conversation?
a)In a shoe shop.
b)In a phone shop.
c)In a petrol station.
2.What's the problem?
a)The customer bought something that doesn't work.
b)The costomer bought something in the wrong size.
c)The coustomer doesn't know where the changing rooms are.
3.What must the customer do now?
a)Go to the answers.
b)Go to the customer service desk.
c)Write a letter.
d)Fill in a form.

Answer 1

1.b)

2.a)

3.b)

 

 

:p

Answer 2

1.b
2.a
3.ja stawiam na b i d.:)