September 2018 1 12 Report

Proszę o poprawienie błędów i w miarę możliwości dodanie kilku zdań żeby rozwinąć to, co już napisałam.

Temat listu: skarga do właściciela linii kolejowych Pan-Anglo Rail.

Dear Sir,

I am writing to complain about the conditions of a journey I took a week ago by your train. Due to your advertisement I expected a pleasant journey. Unfortunately, it was not.

First of all, when I arrived at the station and bought a ticket, I had to wait for a train which arrived an hour later than it was planned.

Moreover, a compartment which I sat in, was very dirty. There were some plastic bottles and papers on the floor.

To make matters worse, when I wanted to eat dinner and went to the restaurant car, I had to wait long for the waiter, even though there were almost no people in this car. Then, I had to wait long for the food I had ordered and when I got it, it was untasty and cold.

I expect full refund as well as apology. I would be grateful for a prompt reply.

Yours faithfully,
xxx zzz


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