POTRZEBUJE SZYBKIEJ POMOCY (MAM TO DO 8 ZROBIC) NIE MUSI BYC BARDZO POPRAWNIE BYLE BY COS BYLO.
Work in pairs and role-play a phone call to a sports centre. Use the flow chart to help. Remember to use polite intonation.
Sports Centre Receptionist
-Answer the phone.
Caller
~Explain you have some L questions about the free gym membership.
-Interrupt because there's a call on the other line. Apologise.
~Ask about the possibility of two people sharing the session.
-Ask the caller to hold while you check the information. Say it's not possible.
~Ask about the cost of full L membership.
-Say it depends on the level of membership and refer the caller to your website.
~Thank the receptionist and say goodbye.
-Reply.
Work in pairs and role-play a phone call to a sports centre. Use the flow chart to help. Remember to use polite intonation.
Sports Centre Receptionist
-Answer the phone.
Caller
~Explain you have some L questions about the free gym membership.
-Interrupt because there's a call on the other line. Apologise.
~Ask about the possibility of two people sharing the session.
-Ask the caller to hold while you check the information. Say it's not possible.
~Ask about the cost of full L membership.
-Say it depends on the level of membership and refer the caller to your website.
~Thank the receptionist and say goodbye.
-Reply.
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