October 2018 1 18 Report

Write to a customer to tell them that the product/service they want is not available at that moment.

Prepare the situation using the questions below. Te information can by real or imaginery.

-What is your company's buisness? What product/serwice do you offer?

-What is the particular product/serwice thad you normally offer, but is not available at the moment?

-Why?

-When is it going to be available again?

-Who is the customer that you are writing to? Why do they need your product/serwice?

-Are you going to promise any action, give additional informatio, offer help, or simply say that you will tell them when the product/serwice is available again?

Write the emile ina a formal/neutral style.


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