Napisz krótki e-mail:
Look at the webpage and read the message the a customer sent to an online music store. Use the information and write an email od 80-130 words to make a polite complaint. In your email:
1. Give a reason for writing
2. say what you bought and when
3. explain the problem giving details
4. tell the reader what you expect them to do
Przykładowy email:
I want to complain about your service. I have tried to download adele's album '21' three times this month but every time, the download has not completed . I''ve contacted you three timeson 1st, 8th and 17th april. I've been a loal customer for two years and I've enjoyed the music I've bought each montch from your site. But now I want a refund of my last month's subscription . Please elose my account.
Look at the webpage and read the message the a customer sent to an online music store. Use the information and write an email od 80-130 words to make a polite complaint. In your email:
1. Give a reason for writing
2. say what you bought and when
3. explain the problem giving details
4. tell the reader what you expect them to do
Przykładowy email:
I want to complain about your service. I have tried to download adele's album '21' three times this month but every time, the download has not completed . I''ve contacted you three timeson 1st, 8th and 17th april. I've been a loal customer for two years and I've enjoyed the music I've bought each montch from your site. But now I want a refund of my last month's subscription . Please elose my account.
More Questions From This User See All
Dear Sir/Madam,
I am writing to complain about the bag which I bought in your online shop last week. Unfortunately, it does not meet my expectations.
I would like to complain about the colour of the bag which should have been black. Unfortunately, I received a brown one. Also, the stripe is torn so it is impossible to use the bag.
I would like to get a full refund as a form of compensation. I also enclose the picture of the bag so I hope the problem will be solved soon.
Yours faithfully,
XYZ
Szanowni Państwo,
Piszę, aby złożyć reklamację w sprawie torebki, którą kupiłam w Waszym sklepie online w zeszłym tygodniu. Niestety nie spełniła ona moich oczekiwań.
Chciałabym złożyć reklamację dotyczącą koloru torebki, która powinna była być czarna. Niestety otrzymałam brązową. Także pasek jest podarty, więc nie jest możliwe, aby korzystać z torebki.
Chciałabym otrzymać pełen zwrot pieniędzy jako formę rekompensaty. Załączam także zdjęcie torebki, więc mam nadzieję, że problem zostanie szybko rozwiązany.
Z poważaniem,
XYZ