November 2018 2 21 Report

Hej, mam zadanie z angielskiego a nic z niego nie rozumiem. Pomożecie?

Match the informal sentences 1-10 with their more formal equivalence a-j. Arrange the formal sentences to make a letter according to the plan below.

Dear ___,

Polite opening

Aim of the letter

Reasons to complain

Your expectations of how to solve the problem

Polite closing

XYZ

1 Hello

2 Just to tell you that the serive in your restaurant was terrible!

3 Number one - your waiters were rude!

4 Number two - the food was cold and yucky!

5 Number three - the fizzy drinks were flat and the coffee tasted like toilet water!!!

6 I want to tell you that I am still very angry about last Sunday's meal.

7 Will you do something about this???

8 I want to money back or I will make sure that everyone I know and meet knows where not to eat!

9 Write back quickly.

10 Yours, Quentin.

a) I felt very dissatisfield with the meal I had there last Sunday.

b) Dear Sir/Madam

c) I look forward to your prompt reply.

d) Secondly, the food we were served was cold and tasteless.

e) I am writing to complain about the poor service I received in your restaurant.

f) I hope you will give this matter your urgent attention.

g) Yours faihfully,

h) Thirdly, the fizzy drinks we ordered were flat and the coffee tasted quite terrible.

i) First of all, I found your waiters extremaly impolite.

j) I would ile to receive a full refund of the money I paid for my meal.


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