Imagine you have bought something faulty.
Napisz list formalny na 120-150 slow
uwzglednij
A) Introduction : Say what the item is and where and when you bought it.
B) Main body : Explain in detail what the problem is.
C)Conclusion : Tell The company you are returning the item , ask them ti repair it exchange it or refund your money.
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Dear Manager,
On 2 October, 2012 I bought a laptop computer (Dell XPS M1210) from your website. I received it two days later by Polish mail. When it arrived, the screen was damaged. There was a crack in the upper left hand corner. Maybe it got damaged during shipping or maybe it broke during production, but when I opened the box, it was already damaged. I have not turned on the computer because I did not want to touch it myself.
I would like to return this item and receive a new, flawless laptop. Also, I would like you to pay for postage because it is not my fault that the computer is damaged. I need the laptop very soon, so please send the new computer as soon as possible.
Sincerely,
XYZ
(130 slow)