September 2018 1 42 Report

Imagine you are booking tickets on the phone for a concert.Prepare a dialogue following the chart below.

Clerk: Answer the phone.

Customer: Ask for tickets. Give the name of the concert, the date and number of tickets. Adults or children?
Clerk: Say the prices of the seats that are available.

Customer: Say which price of seat you'd like.
Clerk: Tell the customre the total price. Ask for customer's credit card number.

Customer. Give the number.

Clerk: Ask for the customer's adress.
Customer: Give your address.
Clerk: Thank the customer and say you will post the tickets.

Customer: Thank the clerk and finish the call.


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