Having learned the materials in Session 5, now please discuss the following questions. 1. In what oc.... Question from @hoki88grosir

July 2022 1 694 Report

Having learned the materials in Session 5, now please discuss the following questions. 1. In what occasion would you send: 1.) a request letter 2.) a complaint letter and 3.) a thanking letter? Give one example of a situation for each of them (to whom and from whom the letter was sent as well as the context). 2. You received a gift you really wanted from your friend on your birthday. Write a thanking (body) letter stating how grateful you are for receiving the gift. For question 1. you can answer either in English or Indonesian. For question 2. you must write in English.

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Verified answer

No.1 - The occasion I would send:

1. A request letter: when I need an estimate of my house repair from a construction contractor.

Example:

30 May 2022

Quick Repair Contractor

1001 Whatever St

Washington DC, DC 12345

Dear Sir/Madam,

My name is Joe Biden and I live in 234 White House St, Washington DC.

I have some roof damage on my house due to the heavy rain last night and I would like to get a repair estimate on it as soon as possible.

Thank you.

Regards,

Joe Biden

2. A complaint letter: when I receive a broken item shipped to me from an online company.

Example:

30 May 2022

Toys R Us

123 Wherever St

New York, NY 12345

Dear Sir/Madam,

My name is Jack Dorsey and I want to write a complain about your toy I bought online last week via your website. I received it 2 days ago delivered to my house and when I opened it the item inside was broken.

I want to return the broken item and please send me a new one as soon as possible.

Attached is the proof of purchase.

Thank you.

Sincerely,

Jack Dorsey

3. A thanking letter: when I receive a special wedding gift from a friend.

Example:

30 May 2022

Britney Spears

123 Somewhere Lane

Hollywings, CA 12345

Dear Britney,

I would like to thank you for the special gift you gave for our wedding. It meant a lot to both us. It is a very thoughtful of you. Mike and I appreciate it very much and you are the best.

Thank you.

Yours Truly,

Cindy

No. 2 - I received a gift I really wanted from my friend on my birthday. Below is a thanking (body) letter stating how grateful I am for receiving the gift.

I would like to thank you for the wonderful gift you gave for my birthday. It is a very nice gift and I like it very much. It is a very thoughtful of you and I am very grateful to receive the gift.

Pembahasan

Contoh-contoh kasus surat di atas tergolong Personal Letter (Surat Pribadi). Personal Letter adalah sebuah jenis surat yang ditulis oleh seseorang ke orang lain tentang masalah/urusan pribadi. Bahasa yang digunakan dalam Personal Letter pada umumnya menggunakan bahasa informal namun terkesan sopan.

Berikut bagian-bagian dari Personal Letter:

Tanggal – Tanggal saat surat ditulis.
Salutation/Greeting – Bagian ini dikenal sebagai bagian Salam Pembuka yang biasanya dimulai dengan “Dear + Nama Depan”.
Body – Bagian ini adalah isi utama dari surat.
Closing – Bagian ini adalah bagian penutup surat yang diawali seperti: Regards, Sincerely, Yours Truly, dan-lain-lain.
Signature – bagian ini adalah bagian paling akhir surat yang ditandai dengan nama dan tanda tangan.

Beberapa contoh Personal Letter antara lain: