October 2018 1 14 Report

Dear Sir or Madame
I am writing to a report a fault with a television that I bought a two days ago from your shop n Białystok o 3rd March. I must say, it is not a positive experience. A television stopped working. The picture and sound is not right when I have watched television. And the screen is scratched. This is simply not acceptable. I am enlcosing a television and a copy of the receipt for your reference. I would be grateful if you could repair the faulty or exchange a television or refunds my money. As you can understand not having a televsion is very tiring, so I would appreciate it if you could deal with this matter immediately.
I look forward to hearing from you.
Yours faithfully
XYZ


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