September 2019 2 16 Report
D BANTU ya kk plisz
SOAL
1.what should we do before we make a phone call ?
2.what should we do before asking for the person we'd like to speak to ?
3.what should we do to avoid a misunderstanding ?
4.what should not be done on the phone while doing business ?
5.what should we always do when speaking on the phone ?
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