Complete the dialogue with the words. There are two words that you do not need.
annoying, calling, could, explain, just, me, mind, my, name, problem, speaking, take, tell, trouble
A: Good afternoon. DVD Heaven. Joanne (1) _______.
B: Hello. I'm (2) ______ because my friend has (3) ______ sent me two DVDs direct from your store and I've got a
(4) _____ with them.
A: OK. Can you (5) _____ me exactly what's wrong?
B: Well, ... erm ... I've already got these DVDs. Could you (6) _____ how to send them back and get a refund, please?
A: Ah, I'm afraid that isn't possible because they were a present. I mean, you didn't order them.
B: Really? That's a bit (7) _____.
(8) _______ I speak to your manager, please?
A: She's not here at the moment. But can I (9) _____ your number? I promise she'II call you back later.
B: OK. It's 0219 733514.
A: Thanks. Can I take your (10) _______, too?
A: Sure. It's Poppy Broughton.
B: Would you (11) _____ spelling your surname for (12) ______ ?
A: No, of course not. it's B-R-O-U-G-H-T-O-N.
B: Thank you. Lucy Jones Will call you later.
annoying, calling, could, explain, just, me, mind, my, name, problem, speaking, take, tell, trouble
A: Good afternoon. DVD Heaven. Joanne (1) _______.
B: Hello. I'm (2) ______ because my friend has (3) ______ sent me two DVDs direct from your store and I've got a
(4) _____ with them.
A: OK. Can you (5) _____ me exactly what's wrong?
B: Well, ... erm ... I've already got these DVDs. Could you (6) _____ how to send them back and get a refund, please?
A: Ah, I'm afraid that isn't possible because they were a present. I mean, you didn't order them.
B: Really? That's a bit (7) _____.
(8) _______ I speak to your manager, please?
A: She's not here at the moment. But can I (9) _____ your number? I promise she'II call you back later.
B: OK. It's 0219 733514.
A: Thanks. Can I take your (10) _______, too?
A: Sure. It's Poppy Broughton.
B: Would you (11) _____ spelling your surname for (12) ______ ?
A: No, of course not. it's B-R-O-U-G-H-T-O-N.
B: Thank you. Lucy Jones Will call you later.
Verified answer
Respuesta:
En el siguiente orden:
speaking
calling
problem
trouble
tell
explain
annoying
could
take
name
mind
me
Espero y te sirva