Question

Bantu jawab yang b dan c ya teman teman

Answer 1

b. - For example is used to describe cases

- For instance is used to explain a specific situation from such an example

c. PROBLEMS:

●The customer insisted to get a refund after 13 days, even in the receipt was clearly stated that the item is returnable in only 1 week.

●A designer who used the wrong fabric for a customised order and the customer complained about it

SOLUTIONS:

○The staff need to find a win-win situation which is the item can be refund but only if it still unworn and the price tag isn't removed.

○The designer resent a correct order and offered a return postage. But the designer must act carefully for avoiding loss.